The IMPEU team is happy to share the launch of the IMPEU web app, an intuitive citizen toolkit offering answers to a broad spectre of EU citizenship questions.

The principle is simple: you can either use keywords in the search bar to find an answer to your question, or navigate topics by browsing the eight categories already made available. These include travelling, residence, family benefits, old-age pensions, consumer rights, political rights, mobile EU citizens, and a ‘things that could go wrong’ section – directing you to the right institution to seek advice from. Each of this topic is divided into subcategories, addressing what IMPEU identified to be recurring questions from citizens and servants alike.

Let’s take travelling. Have you ever wondered what your rights were when a flight got cancelled? Which document to take to enter another member state or what to do if you or one of your family members required emergency treatment in an EU country you are not affiliated to? Have you heard of the EU pet passport and know which animals it applies to? The IMPEU web app is here to help, answering all these questions and more!

We are excited to announce the launch of this toolkit, which is in continuity with IMPEU’s goals to foster political participation and inclusion of mobile citizens through knowledge and information.

The app is free, accessible to all, and now up and running! Check it out today by clicking the link.